How can I add cakes, chocolates and teddies with my flowers?
You can simply add cakes, chocolates and teddies by clicking on ‘Buy Now’ button given below the productdetails in your shopping cart the same way you add flowers.You will receive a confirmation email after your order has been delivered. You can also check on the status of your order in your account. Click on the link below.If you would like to cancel your order you must notify us as soon as you possibly can and not later than 36 hours in advance of the delivery date. Cancellations made after this time may incur charges up to the value of your order.

How do I find different types of products?
A : Shopping with us has never been easier! Our EStore page offers a variety of gifts to celebrate the joy of gifting - whether you’re shopping for gifts In Season, such as holidays, or those precious Everyday Celebrations like birthdays and anniversaries. We also carry gifts to cover a variety of reasons in Sentiments, or you can shop By Price. Choose from our wide range of bouquets, arrangements, combo gifts , artificial flowers and more.Note: Orders with destination Australia and New Zealand must be placed 48 hours in advance. Orders with destination Japan and Philipines must be placed 36 hours in advance.

How can I track my order?
You can track your order by logging in to ‘Customer Section’. When you place an order with us, you automatically become a member of  You can login to Customer Section by using your email address and password.This web-site is protected by the best security standards online - Firewall and Secure Socket Layer (SSL).

What information do you need to know for an international delivery?
To process your order on time and without any delay, please make sure you follow these steps with respect to the recipient’s address: For deliveries to hospitals, please indicate the recipients name, ward and room number whenever possible. For deliveries to hotels, please indicate room number and name of the guest(s) (group, couple, etc.).To process your order on time and without any delay, please make sure you follow these steps with respect to the recipient’s address: For deliveries to hospitals, please indicate the recipients name, ward and room number whenever possible. For deliveries to hotels, please indicate room number and name of the guest(s) (group, couple, etc.).

Can I cancel my order?
Orders can be canceled via your online account. In order to ensure cancellation and a refund you must provide a minimum of 36 hours notice.You can track your order by logging in to ‘Customer Section’. When you place an order with us, you automatically become a member of  You can login to Customer Section by using your email address and password.A : Shopping with us has never been easier! Our EStore page offers a variety of gifts to celebrate the joy of gifting - whether you’re shopping for gifts In Season, such as holidays, or those precious Everyday Celebrations like birthdays and anniversaries. We also carry gifts to cover a variety of reasons in Sentiments, or you can shop By Price.

How to submit an order through the website?
A : With one click you can shop online at  You’ll enjoy our award-winning web site, and our wide selection of flowers, plants, gift baskets, gourmet treats, unique gifts, popcornWe accept all major credit cards including Visa, Mastercard, Maestro, American Express, Diners. If for any reason we are not able to process your credit card payment, we will contact you as soon as possible.Yes, in most cases you can. For personally customized orders please contact us. We will do everything we can to satisfy your request.

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